Communicating with the family
Taking care of the long-term sick and elderly requires a lot of the informal network and the professional caretakers. For the client, a pleasant and effective cooperation within the care triangle is essential.
Working together within the care triangle
It is up to the professional to supervise the cooperation within the care triangle. That means: to enter into an equal relationship and to create clarity about roles and tasks. Insight into the dynamics of the triangle, empathy and adequate conversation techniques are essential tools for this.
We offer workshops for clients, their families, volunteers, care providers and managers.
For professionals we also provide training and case studies.